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SHIPPING INFO

All pieces are handmade and contain real cannabis.

I use USPS shipping but can use UPS upon request.

Estimated shipping times

United States: 3-5 business days

Worldwide: 7-10 business days

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

GENERAL INFO

All pieces are hand made, and include reel cannabis.

The piece may lose color, or discolor over time, especially if left in sunlight.

I’m happy to answer question you may have via E-mail or Instagram Direct Messages!


Privacy & safety are assured. Personal information is protected and confidential. I use a third-party banking to verify payment.  I will contact you personally after a purchase was completed successfully.

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PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL
- Venmo 

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  • How much is shipping?
    For domestic (US) orders, shipping is $3.99 and orders of $75+ receive free shipping. International shipping starts at $8.99 with free shipping on orders of $100+.
  • Is this real weed?
    Yes. I use Hemp. No THC wasted.
  • Can you ship worldwide?
    Yes! I use Hemp, remember?
  • When will I get my order?
    In-stock items ship within 2 business days (Monday - Friday) unless I am traveling/vending at a convention. All orders are trackable within the US. Domestic orders usually arrive within 3-7 business days of shipping. Tracking availability for international orders varies by country. International orders typically arrive within 2-6 weeks, but delays do happen. *****Due to COVID-19, international orders are experiencing delays that are beyond my control. Please allow a minimum of eight weeks from the ship date have passed before requesting assistance on undelivered orders.***** Preorder items will not ship until the estimated time period stated in the product description. Please note that delays may occur and shipping estimates are not guaranteed.
  • Can the stoners' stones open?
    None can, except the Break In Case Of Emergency Necklace.
  • Can I read your reviews?
    YASSS! https://www.etsy.com/shop/NancyChains
  • Do you offer priority / rush shipping?
    Yes! You can now order Nancy Chains on Amazon Prime! https://www.amazon.com/NANCY-CHAINS-Clear-Hemp-Keychain/dp/B08GPMFRH3/ref=sr_1_10?dchild=1&m=A1W68DF309CITS&qid=1623181196&s=merchant-items&sr=1-10
  • If I order an in-stock item with a preorder item, when will my items ship?"
    Orders containing preorder items will not ship until all items are available to ship. If you need your in-stock items sooner, please purchase them separately.
  • I accidentally entered the wrong address for my order. What do I do?
    Please email me at Nancychains@Gmail.com as soon as possible with your order numbers and the correct shipping address. If the order has not shipped, I can change the address. If the order has shipped, I am not responsible for missing orders sent to incorrect or undeliverable addresses provided by the buyer and no refunds will be issued. If the order is returned to me in good condition, you may purchase additional shipping and have your order reshipped, or you may receive a refund minus the cost of shipping and a 10% restocking fee.
  • Do you offer cancellations, returns, or exchanges?"
    All sales are final and I do not offer cancellations, returns, or exchanges. This applies to preorders and backordered items as well. Please read each listing carefully before purchasing. If there is a problem with your order, please email me at Nancychains@Gmail.com as soon as possible with your concern so I can assist you.
  • Do you offer wholesale orders?
    I do! Please email me at NancyChains@Gmail.com for estimates.

FAQ

FAQ
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